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LeoCore Sync · Privacy

Privacy policy

Effective 7 November 2026

LeoCore Sync is a Windows app made by Souq E Kamil Trading and Solutions W.L.L. (“we”, “us”), Building 9, Road 363, Block 30, Manama, Kingdom of Bahrain. It keeps a WooCommerce store’s stock, prices and product details in sync with a product file (Excel or CSV) on your PC. This policy covers the LeoCore Sync app and the LeoCore Connector for WooCommerce plugin that it talks to.

The short version

  • We do not receive your data. LeoCore Sync has no account, no analytics, no advertising and no tracking. It does not send anything to us.
  • Your product file is read on your PC. Only the columns you choose to sync are sent, and only to your own store.
  • Cost prices and any column you have not mapped never leave your PC.

What the app reads

  • Your product file (Excel or CSV), from the file or folder you choose. It is read on your PC.
  • Your store’s product list (products, variations, categories, brands, stock and prices), downloaded from your store so the app can compare it with your file.

What the app sends, and where

LeoCore Sync connects to only two kinds of address:

  1. Your own WooCommerce store(s), the ones you pair with it. It sends:
    • the product details you have mapped and approved: for example code, name, description, price, sale price and dates, stock, category, brand, barcode, status;
    • pictures you choose to add, made ready on your PC first;
    • when you pair, the PC’s name and your Windows user name (for example OFFICE-PC (Ahmed)), so that you can tell your devices apart in the store’s admin.
    Every request is signed with a key that is created on your PC when you pair and is stored there, protected by Windows for your user account. The store only accepts changes signed by a device that you paired.
  2. Picture links in your file. If your file contains links to pictures, the app downloads those pictures to get them ready for your store. It connects only to addresses on the public internet, never to your local network.

It sends nothing anywhere else.

What is stored, and where

On your PC, in the app’s data folder:

  • your store connections, sync profiles (which file, which columns, which rules), and the history of each sync, including before-and-after values so that a sync can be undone;
  • a record of which pictures were already sent, so they are not sent twice;
  • the device key described above.

For the Microsoft Store version, this folder is removed when you uninstall the app. For the version downloaded from our website, it is %LOCALAPPDATA%\LeoCore Sync, and you can delete it at any time.

On your store, in your WordPress database, the LeoCore Connector plugin keeps:

  • the list of paired devices (name, public key, when paired, when last seen);
  • the history of syncs with before-and-after values, so they can be undone. This is deleted automatically after 180 days (you can set a different period, minimum 30 days);
  • short-lived security records (one-time pairing codes for 10 minutes, request identifiers for 10 minutes, failed pairing attempts by IP address for 1 hour).

Uninstalling the plugin with WordPress’s Delete removes all of this.

Your store is run by you or your hosting company, not by us. What happens to data on your store is governed by your own and your host’s privacy policies.

Personal data

LeoCore Sync is built for product data, not customer data. It does not read your customers’ names, addresses or payment details. The only personal data it handles is the PC and Windows user name sent to your store when you pair, and any personal data you yourself put into a product file.

The Microsoft Store

If you install LeoCore Sync from the Microsoft Store, Microsoft handles the download, updates and any purchase, and may collect diagnostic and purchase information under the Microsoft Privacy Statement. We receive only the aggregate reports that Microsoft gives every publisher, such as install counts and crash reports. They do not identify you.

Licensing

LeoCore Sync is currently free and makes no licence check. If paid editions are introduced, this section will say what the licence check sends, to whom and why, before that version is released.

Children

LeoCore Sync is a business tool. It is not aimed at children.

Changes to this policy

If what the app sends or stores changes, we will update this page and its effective date before releasing that version.

Contact

Souq E Kamil Trading and Solutions W.L.L.
Building 9, Road 363, Block 30, Manama, Kingdom of Bahrain
Email: support@seksolution.com